Critical Care Services Ontario is committed to providing a respectful, accessible and inclusive environment for all patients, partners, employees and visitors. We are committed to meeting the standards outlined in the province’s Accessibility for Ontarians with Disabilities Act.

Accordingly, Critical Care Services Ontario will evolve its policies and procedures in compliance with the Act and its standards for customer service, employment, transportation, environment, and information and communication.

Guided by our respect for human dignity and the core principles of the Act, including independence, integration and equal opportunity, our goal is to progressively work to eliminate barriers to the goods, services and employment opportunities provided by Critical Care Services Ontario.

Linda Kostrzewa
Director, Critical Care Services Ontario

June 2013